FAQ

Question and answer for the most popular questions about ERP4 system.

What is the meaning of ERP ?

It stands for Enterprise Resource Planning.

What is the ERP4 ?

ERP is a system which consists of a number of main and sub-departments and Apps, which includes: Sales, Purchases, Invoices, Finance, Human Resources, Manufacturing, Warehouses, Point of Sale (POS) and Dynamic Reports & KPIs. And more…

Does the system send e-mail messages?

The system sends messages to mail and notifications within the system and can be adjusted to send messages in specific cases, such as not working on tasks within projects.

Does the system supports multiple branches?

Yes, the system supports multiple branches.

What are the types of reports to the system ?

The system supports both of Dynamic/Interactive reports and analytical reports.

What is the difference between ERP and ready-made programs ?

The ERP systems are integrated systems include the use of all resources, departments and activities to complete operations and follow-up procedures of all aspects including administrative and accounting, unlike the desktop software that only focus about the data entry and simple calculation & outputs.

Is there an international companies and institutions which uses ERP4?

There are thousands of users around the world who use ERP4, including international companies, legal institutions, factories, restaurants, hospitals and transcontinental corporations.

What are the competitor ERP systems ?

Competitor systems of ERP4 includes:
Oracle ERP
SAP ERP
Microsoft Dynamics
NetSuite ERP

Do departments of the ERP system connected and integrated?

System departments are connected and integrated with each other. A flexible system that is structured and configured according to the nature of each organization workflow.

Does the ERP system applies the Accounting principles standards?

ERP4 applies and obey to the international principles and standards of accounting and management to ensure quality and directing the company to ISO certificate.

Did the system obtained any awards ?

Enterprise Resource Planning obtained multiple awards.

What are the departments of the system?

The main departments of ERP4 system (Sales – Purchases – Warehouses – Accounting – POS – Project Management – Human Resources – Manufacturing – eCommerce and more).

Is it possible to select some departments (Apps) ?

Yes, each client can choose number of apps/departments based on their needs.

Can I add departments in the future after working on ERP system?

This is one of the great advantages of ERP4 system, despite the presence of this feature in some systems, however, in ERP4 it is so much easier and less expensive do achieve.

Is the system flexible and allow expansion?

Great Advantage made ERP4 a superior to it’s competitors which allow you to easily add branches or warehouses or even various activities, it is simple and costs much lower than other competitor’s systems.

Is the system customizable?

The system allow flexibility, scalability, and customizable which give you the ability to create a new departments and apps from scratch.

Is ERP4 system suitable to my company?

ERP4 is suitable all activities and departments.

Do I need install any program on employees devices ?

The system is web/cloud based application so it works on any web browser, all you need is the URL – username and password.

Can you linked more than one branch of the system?

You can link any number of branches from all around the world.

Does the system works on the internal network without Internet ?

Yes, you can order the on-premise version which could be installed internally on your network or on your private server.

Is there a copy backup of data?

Yes, there are multiple backups saved on multiple secured servers dedicated to save your backups.

Is my data in safe on the Internet ?

With ERP4 you are totally safe. where data encryption between devices and servers as well as secured server and monitoring department are here to save you.

Does the system work online?

Yes, ERP4 works online (Cloud-Based) and offline (On-Premise).

Does the system supports more than one language?

The system has a Multi-language and multi-currency, including more than 8+ languages.

can use the system from the phone?

The system is Cloud based, which could work from any device and operating system including Mobile, Tablet, iOS and Android by just having an internet connection and web browser.

Do I need to buy any assistant programs to the system ?

ERP4 covers almost all the requirements of small, medium and large enterprises, beside the large flexibility to customize it based on each client industry and requirement. However, you can request a special customization or integration with other systems.

Can I connect ERP4 system to my website?

ERP4 system already includes a Website Builder, to create your website which is integrated with other system components like e-commerce and stock.

Is the system supports integration / connectivity with other systems?

the system is open source, and therefore more flexibility in systems integration with other systems

Does the system supports the barcode system and readers?

Yes, it supports barcode.

What is the clientportal ?

Client Portal is the access of customers to manage their own services of the system such as sales orders, support tickets, invoices and accounts.