FAQ

Question and answer for the most popular questions about ERP4 system.
What is the meaning of ERP ?
  • it stands for Enterprise Resource Planning.
What is the ERP4 ?
  • System is composed of a number of main and subsidiary sections which reached up to four thousand and five hundred section and sub-program, main sections include some of the following: Sales, Invoices, Human Resources, Manufacturing, Audit Reports, and Warehouses.
Does the system send e-mail messages?
  • The system sends messages to mail and within the system and can adjust the system to send messages in specific cases, such as not working on tasks within projects.
Does the system supports multiple branches?
  • Yes, the system supports multiple sections
What are the types of reports to the system ?
  • The system offers a new concept of the reports (Interactive reports, Legal reports and analytical reports).
What are the properties of the users or employees on the system?
  • The system has  support many of the basic and communication properties of the users.
What is the difference between ERP and ready-made programs ?
  • The ERP systems are integrated systems include the use of all resources, departments and activities to complete operations and follow-up procedures of all aspects of administrative and accounting, unlike the desktop software that only focus about the data entry (database) and complete calculations.
Is there an international companies and institutions, uses ERP4 ?
  • there are more than one and half million users who use ERP4 around the world, including international companies, banks, governments, legal  institutions, factories, restaurants, hospitals and transcontinental corporations.

What are the competitor ERP systems ?
  • Competitor systems of ERP4 includes:
  • Oracle
  • SAP
  • Microsoft Dynamics
Do sections of the system linked ?
  • System departments are organized, unified, connected and integrated with each other. A flexible system that is structured according to the nature of each organization
Do you the system applies the standards in accounting principles global management ?
  • Apply the rules of global standards to ensure quality on the principles of accounting and management, where the application of the system gives the weight of the foundation for the ISO.
Did the system obtained any awards ?
  • Yes the system obtained more than 6 international awards.
What are the departments of the system?
  • Major departments of the system ( Sales – warehouses – Auditors – Project Management – Human Resources – Manufacturing and others) and the number of sub-sections and some of the programs departments are 4500 program, as well as to the possibility of creating a new custom department.
Is it possible to select some departments (Apps) ?
  • Yes, each client can choose number of apps/departments based on their needs.
can you add sections in the future after the work on the system ?
  • This is one of the great advantages of ERP4 system, despite the presence of this feature in some systems, however, in ERP4 it is so much easier and less expensive do achieve.
Is the system flexible and allow expansion?
  • Great Advantage made ERP4 a superior to it’s competitors which allow you to easily add branches or warehouses or even various activities, it is simple and costs much lower than other competitor’s systems.
Is the system customizable?
  • The system allow flexibility, scalability, and customizable which give you the ability to create a new departments and apps from scratch.
Is ERP4 system suitable to my company?
  • ERP4 is suitable all activities and departments.
Do I need install any program on employees devices ?
  • The system is web/cloud based application so it works on any web browser, all you need is the URL – username and password.
Can you linked more than one branch of the system?
  • You can link any number of branches from all around the world.
Does the system works on the internal network without Internet ?
  • Yes, you can order the on-premise version which could be installed internally on your network or on your private server.
Is there a copy backup of data?
  • Yes, there are multiple backups saved on multiple secured servers dedicated to save your backups.
Is my data in safe on the Internet ?
  • With ERP4 you are totally safe. where data encryption between devices and servers as well as secured server and monitoring department are here to save you.
Does the system work online?
  • Yes, ERP4 works online (Cloud-Based) and offline (On-Premise).
Does the system supports more than one language?
  • The system has a Multi-language and multi-currency, including more than 15+ languages.
can use the system from the phone?
  • The system is working on the Web interface phone can operate the system if it is working on the web with any browser
Do I need to buy any assistant programs to the system ?
  • No, you do not need any assistant (third-party) programs, where there are 4500 the application of ready made apps are covering most of the needs of any institution.
Can I connect ERP4 system to my website?
  • ERP4 system already includes a Website Builder, to create your website which is integrated with other system components like e-commerce and stock.
Is the system supports integration / connectivity with other systems?
  • the system is open source, and therefore more flexibility in systems integration with other systems
Does the system supports the barcode system and readers?
  • Yes, it supports barcode.
What is the clientportal ?
  • Client Portal is the access of customers to manage their own services of the system such as sales orders, support tickets, invoices and accounts.