Chat online with customers
and website visitors in real time.
No need for a special chat server,
everything is done through your website.
Provide your visitors with information in a fast and simple way – direct chat with customers on your website has never been easier!
Create channels to filter your audience by country and provide better customer service by engaging with your customers and website visitors using the right language and tone.
Keep conversation with your customers from within ERP4 to allow multitasking when looking for important information from the backend of your environment. Access all information at the same time as the conversation window is open so you can give accurate and precise answers.
Gather customer feedback to improve the quality of your service with a very simple rating tool for live chat sessions. Customers simply have to rate the conversation after their questions have been answered.
Allow to spend less time on more frequent questions by inserting pre-written answers using simple keyboard shortcuts. Customize answers at wish and add as many shortcuts as you like.